Our 100% Iron-Clad Evesham Salon Guarantee
Creative Hair Studio’s Guarantee & Promise
At Creative Hair Studio, we’re dedicated to making sure you leave the salon feeling confident, listened to, and genuinely delighted with your hair. That’s why we proudly offer our 100% iron-clad guarantee.
✅ Not happy? We’ll fix it.
If you’re not completely satisfied with the result of your service, simply let us know within 7 days.
- We’ll redo your service completely free of charge to make sure you’re thrilled with your hair.
- We’ll also credit your account with a free treatment as an extra gesture of care and reassurance.
Our Promise to You
Every visit to Creative Hair Studio is designed to feel relaxed, personal, and professional from start to finish.
- Personalised consultations: We’ll always ask what you’d like to achieve, whether you were happy with your last visit (with us or elsewhere), and if there’s anything you’d like to change today. Not every appointment needs a full 15-minute consultation, but every client will always feel heard and understood.
- Relaxing extras: All of our shampoo services include a complimentary scalp massage for a little added luxury.
- Expert home-care advice: We’ll share professional tips to help you look after your colour, curls, or cut between visits.
- Loyalty rewards: Enjoy exclusive treats and perks through our referral and loyalty programmes.
- Priority access: Be the first to hear about festive bookings, special promotions, new services, and trends. Simply provide your email address to join our VIP list.
- Comfort guaranteed: Relax with complimentary tea or coffee in our welcoming, friendly salon environment.
We’re not like other hairdressers…
- We won’t rush you – your time, comfort, and confidence always come first.
- We’ll always listen, advise honestly, and tailor every service to you.
- We stand firmly by our guarantee so you can book with complete peace of mind.
- As we grow and succeed, we’ll continue to reinvest in training, products, and experiences that directly benefit you, our valued clients.
Refund Policy
If you’re not completely satisfied with your service, please let us know within 7 days so we can put things right.
- We will redo your service free of charge.
- We will also add a free treatment to your account for a future visit.
We believe every client deserves to leave Creative Hair Studio feeling confident, cared for, and delighted with their hair.